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Maidstone, Kent
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Whether you have questions, need support, or want to explore opportunities, our team is just a message away.
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Quick Answers to YOUR QUESTIONS
Frequently Asked Questions (FAQs)
Find answers to the most common questions about contacting WikiTech.
If it’s urgent, call us. If it’s not urgent, the contact form or email is best. Either way, you’ll hear back quickly during support hours.
Tell us your number of users, where you’re based, what the issue is, and who currently manages your IT and Microsoft 365. If there’s a deadline, include it.
We’ll review your message, confirm any missing details, then suggest the fastest next step. That’s usually a short call to understand your setup and agree a plan.
During support hours we respond quickly. If you contact us outside hours, we’ll pick it up on the next working day.
Yes. We support businesses across Kent and South East London. Most support is remote, with onsite available when it’s genuinely needed.
It depends on your current setup, but we aim to onboard with minimal disruption. We’ll confirm the steps and timescales upfront before anything changes.